My Smart Cable does not come online

The Smart Cable is completely dependent on the 2G network. If it does not come online, you will recognise this by the yellow LEDs. Plug the Smart Cable into the socket and wait 5 minutes. Are the LEDs still yellow? You may not have adequate coverage in your neighbourhood to connect to the 2G network. Try plugging in the Smart Cable at a different location, for instance, the office. Does the Smart Cable not come online there either? Contact our Customer service

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