Dashboard

Set up new charge cards

To add a new charge card, the first thing you need is the card itself. 

I don’t have a charging card yet

If you don’t have a charging card yet, please follow these steps:

1. Navigate to the ‘Administration’ tab.

2. Click on ‘Requests’ on the left hand side navigation bar.

3. Click on the button ‘New request’, in the top right corner.

4. A pop-up will open. Click on ‘Request a charge card’.

5. The platform will generate your organisation’s address. However, you can edit it by unticking ‘Default address’.

6. Specify the quantity of charge cards you wish to order.

7. Lastly, click on ‘Save’.

8. You can follow-up the status of your request in the overview. 

I have one or more charging card(s) in my possession. 

If you already have a charging card, please follow these steps:

1. Navigate to the ‘Administration’ tab.

2. Click on ‘Cards’ on the left hand side navigation bar.

3. Click on ‘New charge card’ in the top right corner.

4. A pop-up will open. Please fill in the charge card number. This can be found on the card front of the card – The number starts with BE-BCA . Add a description for this card. For example: the card’s main user’s name.

5. In the next step, you can choose whether this card can be used for public charging.
   
   This card can be used for public charging (box is ticked):
   The subscription types and rates will appear. Please choose the most appropriate subscription type. 
   
   This card cannot be used for public charging (leave the box unticked):
   Go to step 6.

6. In this step, you will add the charge card to an organisation. Find the organisation in the list and click on it. Then click ‘Next’.

7. In the next step, you can specify the user information for this charge card. If the user already exists, you will find this person in the dropdown menu. If not, you can add a new user.

8. Lastly, you will see an overview of the decisions you made. If everything is correct, click ‘Save’ and you are done.